Jennifer McKenna has been with the Gift of Life Donor Program since 2012. She worked as a Team Leader for the Transplant Information Center for nine years and is currently a Clinical Night Supervisor. She works with donor families and oversees clinical activity for both organ and tissue donation, from referral to recovery. Throughout her tenure, she has served as an author and facilitator for many training materials, classes, and workshops. McKenna is a Certified Tissue Banking Specialist, member of The Organization for Transplant and Donation Professionals (NATCO), and serves on the faculty of the Gift of Life Institute coaching OPO professionals to have effective and compassionate conversations with donor families.