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OnePoint Patient Care Services for your support of Ask an Expert during National Hospice and Palliative Care Month 2024.

Not for emergencies

This form should not be used for any medical or caregiving emergency or time-sensitive need. If you are experiencing an emergency medical situation, please contact your hospice, hospital, physician, or 911.

Filing a hospice care complaint

HFA does not monitor or regulate hospice providers and is unable to assist with individual hospice care complaints.

Info on filing complaints

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Ask an Expert provides confidential guidance to patients, families, and healthcare and social service professionals regarding care at the end of life and bereavement. Hospice Foundation of America (HFA) is not a direct service healthcare provider and does not monitor or regulate hospice providers. Information and education provided through this service does not establish a patient-client relationship.

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Browse commonly asked questions

Answers to many questions can be found in the Common Questions section. You’re welcome to use the Ask an Expert service, but we also recommend checking here as well.

Common questions