Effective Date: September 28, 2022
This Privacy Policy explains how Hospice Foundation of America, Inc. (HFA) collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at www.hospicefoundation.org.
COLLECTION OF PERSONAL INFORMATION
Information collected directly from you: We may collect personal information directly from you, for example through a web form when registering for a program, when setting up an account with us, or at checkout. Personal information we collect directly from you may include first and last name, address, email address, and phone number, and payment information.
Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
USE OF PERSONAL INFORMATION
HFA does not collect or disclose your information other than as described below. We may use information collected about you for any lawful purpose, including the following:
- To provide you with our products and services, customer service and support, and other relevant information;
- To market our products and services to you, including by email and text message subject to your consent;
- To provide our website to you, to optimize our website, and to assist with our marketing efforts;
- To comply with the law and to maintain the security of our website; or
- With your consent, or as otherwise disclosed at the time information is collected.
DISCLOSURE OF PERSONAL INFORMATION
HFA does not collect or disclose your information other than as described below. We may share the information we collect with other parties, including the following:
- With third-party service providers to assist us with providing and marketing our products and services, such as Authorize.net for payment processing, data hosting services, analytics services, online store support. Credit card transactions made on HFA’s website are processed using a third-party vendor, Authorize.net. HFA does not collect, store, or share your credit card information. Authorize.net is a wholly owned subsidiary of Visa, see their privacy policy at https://usa.visa.com/legal/privacy-policy.html.
- With Constant Contact, to send email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice.
- With any affiliates or joint venture partners that we may have in the future.
- As part of a corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding.
- If necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights or the rights of third parties, or to protect the safety and security of any person or entity.
- With your consent or as otherwise disclosed at the time of data collection or sharing.
DIGITAL ANALYTICS AND COOKIES
We may work with third parties that collect data about your use of our website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.
Your web browser may allow you to block or disable cookies; however, parts of our website may not function properly if you do so.
EMAIL AND TEXT MESSAGE COMMUNICATIONS
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.
UPDATING YOUR INFORMATION
When you have an account with us, you may review, change, or update your contact information by logging into your account.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Please review it frequently.
CONTACT INFORMATION
If you have any questions about this policy or our privacy practices, please contact us at [email protected].